Q: How can I receive a moving quote?
A. To receive an estimate, fill out the on-line form or email us at firstname.lastname@example.org and we will send you a moving estimate via email. We will email you any questions we have in order to complete your quote (during business hours, we typically contact you within an hour of receiving your quote request).
Q: How do I know what my charges will be?
A. Hourly rates are normally quoted by the hour for “one truck and three men” or the appropriate number of trucks and men required. There will be a two hour minimum. Rates vary based on the date of the move. Packing services are charged by the hour and are only provided in conjunction with moving services.
Q: Should anything be done to my appliances to prepare them for moving?
A. Appliances such as washers, dryers, refrigerators and television equipment must be disconnected prior to our crew moving it.
Q: Is there anything that can’t be transported?
A. We are unable to move pets or live animals. There are also several household items that are considered hazardous materials that cannot be moved with your belongings. These include: Spray Aerosols, Gas Cans, Propane Tanks, Spray Paints, Varnish, Corrosives, Batteries, Car Batteries, Matches, Nail Polish and Nail Polish Remover, Ammunition, Explosives, Cleaning Fluids and Detergents, Basically anything Flammable or that can harm or damage the other items being transported.
Q: Can I move jewelry and other valuables?
A. Items of extraordinary value such as: Jewelry, Money or Antiques can be included in your move; however, we recommend that you carry irreplaceable and expensive articles with you, or make other arrangements for their transport.
Q: How long does it normally take to pack up a home?
A. Should you decide to have our crew pack your items, the time for packing will depend upon the size of your home and what packing will be required. Typically, one man can pack approximately 10 boxes per hour (less boxes per hour when packing Kitchen or fragile items). In many cases, our crew can pack and move your home in one day, however larger homes or homes that require a lot of packing will be scheduled for packing the day prior to the actual move date. Discuss your circumstances with a representative to determine what will be suit your needs.
Q: What type of payment is accepted?
A. Payment is required prior to completion of the move. Forms of payment accepted are: Cash, Certified Check (Cashier’s Check), Money Order, or any major Credit or Debit Card, and Zelle. There is a 3% convince fee if you use a credit card. In the event you will not be present on move day, or should another party that will not be present be paying for the moving services, please advise us upon scheduling (a credit card authorization can be forwarded to the necessary party to be completed).
Q: Do I need to be present when the movers come?
A. You must be at your residence at the beginning of your move and at the end to ensure that all services are performed. We do not require you be present throughout the entire move, but we do suggest you be present as much as possible to answer any questions that may arise. If you are unable to be present at either end of the move, a person age 18 or older must be present on your behalf to direct the crew, provide payment.
Q: Can I leave items in my file cabinets?
A. You may leave non-fragile, light-weight items (such as files). Moving full filing cabinets increases the risk of damaging the cabinet due to excessive weight.
Q: Can I put anything in the dresser drawers?
A. Non-fragile, light-weight items such as clothing and linens can be left in the dresser drawers, all other items such as jewelry or breakables should be packed separately.
Q: Where do “extra charges” come from?
A. Nomadic Living Movers is up front and informative about any fees associated with your move (no hidden charges). We don’t have any trip charges or fuel fees, etc…
Q: Will my furniture be the only items on the moving truck?
A. We perform moving services for one family at a time, therefore your crew and truck will be dedicated to moving and transporting only your items. The only circumstance that additional furniture would be moved in the truck with yours, would be if you scheduled the crew to pick-up additional items from another location.